WILD YAK Services
WILD YAK EXPEDITIONS’ philosophy: the prices quoted include a maximum of services in complete transparency. So, our customers know the cost of their adventure when booking.
- Organization of your expedition
- All airport/hotel transfers
- Accommodation (4 nights – 3 at the arrival and 1 at the end) in superior hotels in Kathmandu (Hyatt Regency and Hotel Yak & Yeti, or similar category), in single rooms, including breakfasts and dinners
- Guided sightseeing tours of Kathmandu and Lhasa (Potala Palace, Jokhang Temple and Sera Monastery), including entrance fees
- All main meals, except lunches in Kathmandu
- All ground transportation as per itinerary in Nepal and Tibet (private vehicles)
- Flight Kathmandu -Lhasa (by plane), incl. all taxes (in economy class)
- China (Tibet) Visa formalities, and fees
- All accommodation in Tibet in superior hotels in single rooms – 3 nights in Lhasa, 1 night in Shigatse, 1 night in Shelkar, 3 nights in Ganggar, 1 night in Kyirong
- All necessary climbing permits in Tibet
- Excellent infrastructure at Cho Oyu Base Camp and Advanced Base Camp: equipped individual tents, dining tents, kitchen tents, store tents, sanitary tents
- Tents (2 people per tent with isolation mattress), cooking stoves, butane gas, and food for the high camps
- Qualified and well-experienced WILD YAK Team: expedition sherpas (1:2 ratio Sherpa – members / 3 Sherpas for 5 participants), kitchen team, and porters, including their salaries, insurance, equipment, transport, food, and lodging
- Liaison officer, including his salary, insurance, transport, food, and lodging
- All equipment required to secure the mountain in certain sections, if necessary (climbing ropes, snow stakes, ice screws)
- Transport of individual luggage (50 kg per member) and collective equipment to Advance Base Camp and back to Kathmandu
- Three (3) oxygen bottles with mask and regulator per member – two (2) bottles with mask and regulator per climbing Sherpa
- Fixing route costs
- Group first aid medical kits with oxygen, mask, and regulator for emergencies
- Professional weather forecasts
- Handsets radio sets for communication in the mountains
- Satellite telephone (personal use at participants’ expense)
- Solar recharging system at Advance Base Camp
- Heater in the dining tent (at some hours of the day)
- Logistics organization in case of rescue – repatriation
- WILD YAK sports bag for each participant
- All government and local taxes
NOT INCLUDED:
- International flight (we are at your disposal for your flight booking)
- Entry visa for Nepal (USD 125 per person for 90 days)
- Excess baggage and, or cargo for domestic and international flights, including local taxes
- Excess of 50 kg of personal luggage for transport to the Base Camp and back
- Additional night(s) in Kathmandu or en route during the journey for any reason not caused by WILD YAK EXPEDITIONS and outside the planned itinerary
- Any additional night at low altitude for personal reasons (altitude sickness, etc.)
- Meals in Kathmandu, except all those mentioned above
- Travel cancellation and rescue insurance (mandatory)
- All individual beverages and personal expenses
- Personal equipment (N.B. possibility of renting sleeping bags and warm jackets)
- Personal climbing sherpa**
- Oxygen, mask, and regulator**
- Additional trip/tour
- Tips
- Any other expenses not included in the above price.
Note: The trip expenses for the return journey, including porter fees, Jeep transfer to the border, transportation costs from the Nepali border to Kathmandu, as well as accommodation and meals, are not covered if any individual members choose to return earlier than the rest of the group.
** Please note that the reservation of a personal Sherpa and oxygen with mask and regulator shall be booked at least 60 days before departure. If this is the case, please contact us.
Our payment & cancellation policy
We aim to provide our customers with a convenient and secure payment process at WILD YAK EXPEDITIONS. To ensure a smooth transaction and clarify our payment policies, we have developed the following payment policy:
Booking confirmation:
To secure your booking, a deposit or full payment will be required at the time of booking. The specific payment requirement will depend on the type of booking, destination, and specific terms and conditions associated with your reservation.
Your reservation will be confirmed once the payment is processed and received by us.
Payment procedure:
Payment Methods: bank transfers
Currency: The default transaction currency will be specified on our website or provided when booking. If you pay in a different currency, currency conversion fees may apply, and the payment provider or financial institution will determine the exchange rate. Note: All bank transfer charges are for the remitter’s account.
Payment Schedule:
- The payment schedule will depend on the type of booking and the specific terms and conditions associated with your booking.
- For some bookings, full payment may be required at the time of booking.
- For other bookings, a deposit will be required at the time of booking, with the remaining balance due before a specified deadline.
- Failure to make the required payments within the specified timeframe may cancel your booking, subject to our cancellation policy.
Payment Security: We prioritize the security of your payment information and comply with industry standards and best practices.
Payment Disputes and Refunds: In the event of a payment dispute or if you believe an incorrect payment has been made, please contact our WILD YAK service team immediately. Refunds, if applicable, will be processed according to our cancellation and refund policy.
Modifications to the Payment Policy: We reserve the right to modify this policy without prior notice. Any changes to the payment policy will not apply retroactively and will only affect future bookings.
Please note that this is a general overview of our payment policy. The payment terms and conditions may vary based on your booking and destination. We recommend reviewing the detailed payment policy provided when booking or contacting our WILD YAK service team for further assistance.
Trip Cancellation Policy (cf. Article 5 of WILD YAK EXPEDITIONS Terms and Conditions):
At WILD YAK EXPEDITIONS, we understand that unexpected events can disrupt your travel plans. To ensure a smooth and transparent experience for our valued customers, we have developed the following trip cancellation policy:
Cancellation Requests:
All cancellation requests must be submitted in writing via email, registered letter, or through our designated cancellation form on our website. The date of receipt by us of your cancellation will be considered for calculating the charged money. If the last day of the time limit is an official holiday or a non-business day, the time limit shall expire at the end of the first subsequent business day.
Cancellation & Refund Policy:
Cancellation from your side:
The cancellation charges will vary depending on the type of booking, destination, and specific terms and conditions associated with your reservation.
Once you have paid your deposit, your trip is confirmed, subject to payment of the fees owed 60 days before your trip commencement date. An expedition trek member may then cancel his/her participation on the following basis:
- Cancellations outside of 60 days will result in the loss of the trip deposit.
- For cancellations made within 60 days of the trip commencement date, we reserve the right to retain 50% of the total fee.
- For cancellations within 30 days of the departure date, a cancellation fee of 100% of the full fee applies.
Non-refundable components of your booking, such as certain flights, accommodations, or activities, may not be eligible for a refund.
Refunds will be issued using the original payment method used for the booking.
Cancellation by WILD YAK EXPEDITIONS:
If we need to cancel your trip due to unforeseen circumstances, we will notify you as soon as possible.
If we cancel your trip, you will be eligible for a full refund of the amount paid for the affected booking.
Modifications to the Cancellation Policy:
We reserve the right to modify this cancellation policy without prior notice.
Any changes to the cancellation policy will not apply retroactively and will only affect future bookings.
Please note that this is a general overview of our trip cancellation policy. The specific terms and conditions may vary based on your booking and destination. We recommend reviewing the detailed cancellation policy provided when booking or contacting our WILD YAK service team for further assistance.