WILD YAK Services
WILD YAK EXPEDITIONS’ philosophy: the prices quoted include a maximum of services in complete transparency. So, our customers know the cost of their adventure when booking.
- The organization of your Journey
- All airport/hotel transfers in Nepal
- Accommodation in superior hotels in Kathmandu (3 nights) and Pokhara (1 night) on a sharing basis, including breakfasts an dinners Note: Additional charges occur for a single room (upon request)
- Accommodation in lodges during the trekking, on a sharing basis
- Guided sightseeing tour in Kathmandu, incl. the entry fees
- All entry fees to the World Heritage sites in Kathmandu
- Flights Kathmandu, Jomsom via Pokhara, and back (by airplane) up to 20 kg
- All main meals during the trekking
- A well-experienced and professional WILD YAK Team: trekking guide, assistant guide (depending on the number of participants), porters -> 1 participant = 1 porter: sustainable development, including their salary, insurance, transportation, food, and lodging
- Transportation of the luggage and group material from Kathmandu and back
- All necessary trekking permits
- Oxygen, mask, and regulator in case of emergency
- Medical first aid kit
- Logistics organization in case of rescue – repatriation
- WILD YAK sports bag for each participant
- All government and local taxes
Not Included
- International flight (we are at your disposal for your flight booking)
- Entry visa for Nepal (USD 30 per person for 15 days / 50 per person for 30 days)
- Excess baggage and, or cargo for domestic and international flights, including local taxes
- Excess of 20 kg of personal luggage for transport
- Additional night(s) in Kathmandu or en route during the journey for any reason not caused by WILD YAK EXPEDITIONS and outside the planned itinerary
- Any additional night at low altitude for personal reasons (altitude sickness, etc.)
- Meals in Kathmandu, except all those mentioned above
- Travel cancellation and rescue insurance (mandatory)
- All individual beverages and personal expenses
- Personal equipment (N.B. possibility of renting sleeping bags and warm jackets)
- Additional trip/tour
- Tips
- Any other expenses not included in the above price.
Payment & Cancellation Policy:
Payment Methods: bank transfers
Currency: The default transaction currency will be specified on our website or provided when booking. If you pay in a different currency, currency conversion fees may apply, and the payment provider or financial institution will determine the exchange rate. Note: All bank transfer charges are for the remitter’s account.
Payment Schedule:
- The payment schedule will depend on the type of booking and the specific terms and conditions associated with your booking.
- For some bookings, full payment may be required at the time of booking.
- For other bookings, a deposit will be required at the time of booking, with the remaining balance due before a specified deadline.
- Failure to make the required payments within the specified timeframe may cancel your booking, subject to our cancellation policy.
Payment Security: We prioritize the security of your payment information and comply with industry standards and best practices.
Payment Disputes and Refunds: In the event of a payment dispute or if you believe an incorrect payment has been made, please get in touch with our WILD YAK service team immediately. Refunds, if applicable, will be processed according to our cancellation and refund policy.
Modifications to the Payment Policy: We reserve the right to modify this payment policy at any time without prior notice. Any changes to the payment policy will not apply retroactively and will only affect future bookings.
Please note that this is a general overview of our payment policy. The specific payment terms and conditions may vary based on your booking and destination. We recommend reviewing the detailed payment policy provided when booking or contacting our WILD YAK service team for further assistance.
Trip Cancellation Policy (cf. Article 5 of WILD YAK Terms and Conditions):
At WILD YAK EXPEDITIONS, we understand that unexpected events can disrupt your travel plans. To ensure a smooth and transparent experience for our valued customers, we have developed the following trip cancellation policy:
Cancellation Requests:
All cancellation requests must be submitted in writing via email, registered letter or through our designated cancellation form available on our website. The date of receipt by us of your cancellation will be considered for calculating the charged money. If the last day of the time limit is an official holiday or a non-business day, the time limit shall expire at the end of the first subsequent business day.
Cancellation & Refund Policy:
Cancellation from your side:
The cancellation charges will vary depending on the type of booking, destination, and specific terms and conditions associated with your reservation.
Once you have paid your deposit, your trip is confirmed, subject to payment of the fees owed 45 days before your trip commencement date. An expedition trek member may then cancel their participation on the following basis:
- Cancellations outside of 45 days will result in the loss of the trip deposit.
- For cancellations made within 45 days of the trip commencement date, we reserve the right to retain 50% of the total fee.
- For cancellations within 30 days of the departure date, a cancellation fee of 100% of the total fee applies.
Non-refundable components of your booking, such as certain flights, accommodations, or activities, may not be eligible for a refund.
Refunds will be issued using the original payment method used for the booking.
Cancellation by WILD YAK EXPEDITIONS:
If we need to cancel your trip due to unforeseen circumstances, we will notify you as soon as possible.
If we cancel your trip, you will be eligible for a full refund of the amount paid for the affected booking.
Modifications to the Cancellation Policy:
We reserve the right to modify this cancellation policy without prior notice.
Any changes to the cancellation policy will not apply retroactively and will only affect future bookings.
Please note that this is a general overview of our trip cancellation policy. The specific terms and conditions may vary based on your booking and destination. We recommend reviewing the detailed cancellation policy provided when booking or contacting our WILD YAK service team for further assistance.